Stuff to Know

1. Introduction

Sister Group Limited, its subsidiaries and partner companies ("Sister Group", "we", "us", "our") are dedicated to developing and producing compelling television, film and digital content. To protect the interests of both Sister Group and those who submit material to us, we operate a formal policy regarding the submission of unsolicited creative material. This policy applies to all ideas, scripts, treatments, formats, proposals, pitches, concepts, synopses, screenplays, projects and any other creative material (collectively, "Material") submitted to Sister Group.

2. Our Position on Unsolicited Material

Sister Group does not accept, consider or review unsolicited Material from members of thepublic, independent writers, producers, directors, creators or other third parties, unless wehave expressly invited or agreed to receive such Material in advance and in writing. If you send us unsolicited Material:

• it will not be read, reviewed, evaluated, acknowledged or returned;

• it will be deleted or destroyed upon receipt without being opened or retained; and

• no correspondence will be entered into in relation to it.

This policy protects both parties by ensuring clarity about what we have and have not reviewed, and helps avoid misunderstanding or dispute about the origin of creative ideas.

3. Why We Operate This Policy

Sister Group continuously develops its own creative projects, commissions ideas from established writers, producers and creators, and receives pitches through formal agreed channels. It is therefore possible that Sister Group may develop or produce content that shares similarities with ideas you may have conceived independently. If we were to read unsolicited Material, we could find ourselves unable to distinguish between ideas we developed independently and material received from a third party. This policy protects both parties from inadvertent misappropriation, disputes or litigation.

4. How to Submit Material — The Correct Process

If you are a creative industry professional with Material you believe may be of interest to Sister Group, the correct approach is through a reputable agent, agency, manager, producer, production company or studio. We do not accept direct unsolicited submissions from members of the public or unrepresented individuals.

If you are an established industry professional seeking to work with us, please contact us via our official website channels to introduce yourself professionally, without sending creative Material at that initial stage.

5. Independent Development

You acknowledge that Sister Group is actively engaged in developing, producing and acquiring content across a wide range of genres, subjects and formats. It is possible and likely that Sister Group has independently developed, is currently developing, or may in the future develop, content that is similar to or shares elements with Material you have created independently. The existence of any similarity between content developed by Sister Group and Material you have submitted or considered submitting shall not in itself give rise to any claim against Sister Group.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Sister Group shall not be liable for:

• any loss, damage or expense suffered as a result of sending unsolicited Material to us;

• any loss of, damage to, or failure to return unsolicited Material; or

• any claim arising from alleged similarities between unsolicited Material and content independently developed, acquired or produced by Sister Group.

7. Data Protection

Any personal data provided in connection with a submission will be handled in accordance with Sister Group’s Privacy Policy and applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

8. Changes to This Policy

Sister Group reserves the right to amend or update this policy at any time without prior notice. The current version of this policy will always be available on our website. We recommend that you check this policy regularly. Your continued engagement with Sister Group following any amendment will be deemed acceptance of the revised policy.

9. Governing Law

This policy and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales, and all parties submit to the exclusive jurisdiction of the courts of England and Wales.

Sister Group Limited, its subsidiaries, and partner companies (“Sister Group”) embody the belief that diversity and inclusion are integral to creativity and innovation. We appreciate the impact that diverse visions and voices represent. We encourage, support, and celebrate a team that is truly representative of all sections of society.

We are committed to providing equal employment opportunities and creating an environment where all applicants, employees, consultants, freelancers, agency staff, and people working on and off the screen are treated fairly, with dignity and respect. We empower our team to develop their full potential by giving their very best. We are dedicated to valuing the talents, ideas, experiences and resources of everyone across Sister Group to maximise the creativity, innovation and success of our company.

We welcome and work with talented professionals from all walks of life, and commit to creating an environment free from bias, discrimination, retaliation, harassment and bullying for any reason including but not limited to: age, disability, sexual orientation, gender, gender reassignment, gender identity, gender expression, marital status (including civil partnerships), race, ethnic origin, colour, nationality, national origin, religious belief or creed (including religious dress and grooming practices), ancestry, citizenship, medical condition, genetic information, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), veteran and/or ilitary status, protected or family medical leave, domestic violence victim status, political affiliation, and any other status protected by applicable law.

Our commitments

Individuals have a right to engage, contribute and thrive in an atmosphere free from intimidation and prejudice and we are firmly committed to taking all responsible steps to cultivate such an environment.

As a result of our commitment to diversity and inclusion, we will:

– Ensure our recruiting, hiring and employment practices and procedures are sound, fair and enable us to identify the best talent.

– Pursue more comprehensive work with under-represented groups and communities.

– Leverage our influence to drive diversity and inclusion across the industry.

– Explore opportunities to increase diversity in casting decisions.

– Ensure reasonable accommodations are made to enable individuals with disabilities to work with our company.

– Advocate for increased diversity within our talent networks.

– Embrace positive actions to increase our diversity where the law permits.

– Foster stronger relationships with under-represented groups and communities.

– Create an environment where the individual differences and contributions of all our employees and freelancers are recognised and valued.

– Ensure that appropriate training, development and progression opportunities are available to all.

– Investigate and remediate any violation of the standards we have expressed here.

In furtherance of our commitments outlined above, we strive to promote: diversity in our output; diversity of thought in all decision-making; an inclusive culture throughout Sister Group; and an active involvement in events that inspire and encourage diversity.

Effective Date: 21 April 2026

This website at sistergroup.net ("our Website") is operated by Sister Holdings Ltd (a company registered in England and Wales under number 12111207 whose registered office is at 18 Clerkenwell Close, London, EC1R 0AA) together with its subsidiaries (together, “Sister Group”, “us” or “we”).

The provision of our Website, and your access to and use of our Website, is subject to and governed by all applicable laws and regulations and these terms and conditions (“these Terms”).

Please read these Terms carefully. If you do not agree with these Terms, please do not use our Website. If you use our Website, you will be deemed to have accepted, and will be bound by, these Terms.

These Terms are subject to change from time to time. This page will display the most up-to-date version of our Terms and Conditions ("Terms").

Privacy and Cookies

Our website Privacy Policy and Cookie Policy give more information about any personal data that is collected and used through our Website.

Availability and Faults

Access to and use of our Website are provided and permitted on a temporary basis. The Website will not always be available and may have some faults. We are under no obligation to update any information contained on our Website. We reserve the right to modify, edit, delete, suspend or discontinue, temporarily or permanently, our Website (or any portion or portions of it) and/or the information, materials, products and/or services available through our Website (or any portion or portions of it) with or without notice.

Our Website is provided on an "as is" and "as available" basis, and to the extent permitted by law is made without any guarantees, conditions or warranties of any kind.

Ownership

Unless otherwise indicated, our Website including its design, text, content, arrangement, and other matters related to it (including without limitation any and all programmes, clips, images and other content included or referred to on it) are protected under copyright and other applicable intellectual property law, and we are the owner or licensee of all intellectual property and other proprietary rights in or relating to our Website (and all such content). All such rights are reserved.

The posting of our Website does not constitute a waiver of any right in or relating to our Website (or any such content). Except as expressly granted in these Terms, you do not acquire any rights, title or interest in or relating to our Website (or any such content).

Use of our Website by You

We grant you a limited right to access and make use of our Website for your own personal, non-commercial use. You are not permitted to: reproduce, duplicate, copy, sell, re-transmit, distribute or otherwise exploit our Website or any of its content for any commercial purpose without obtaining our prior written permission; make derivative use of our Website or its contents; download or copy information for the benefit of another business; or use data mining, robots or similar data gathering and extraction tools.

You may print off reasonable copies, and may download extracts, of any page(s) from our Website for your own personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Website. You should use your own virus protection software. You must not misuse our Website by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Website or any part of it. You must not interfere with, damage or disrupt any software used in the provision of our Website or any equipment or network or software owned or used by any third party on which this Website relies in any way. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Access to or use of our Website (or information, content, materials, products and/or services on our Website) may be prohibited by law in certain countries or jurisdictions. You are responsible for compliance with all applicable laws and regulations of the country from which you are accessing our Website. We make no representation or warranty that our Website (or information, materials, products and/or services on our Website) is appropriate or available for use in other locations outside England and Wales.

We reserve the right to suspend or terminate your access to our Website (or portions of it) at any time if we believe you are using our Website in any way that is contrary to any of these Terms, and if you print off, copy or download any part of our Website in breach of these Terms, you must, at our option, return or destroy any copies of the materials you have made.

Information Only

Nothing in our Website constitutes an offer to buy or sell products and/or services in any jurisdiction. Our Website is for information purposes only. All details, descriptions and other information relating to products and/or services and/or content appearing on our Website are of a general nature only. Although we make reasonable efforts to update the information on our Website, the information may be subject to change and we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date. We are not liable for any loss incurred by you from relying on information on our Website.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Website or any services provided via, or in relation to, our Website for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of): (i) any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Website or any data, content, information or services accessed via the same; or (ii) any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and or accessible via our Website, for the purposes of developing, training, fine-tuning or validating any AI system or model. This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit such activity by contract under applicable law.

Our trade marks

“SISTER” and associated logos are trade marks of Sister Holdings Limited. You are not permitted to use them without our prior written approval, unless they form part of material you are using as permitted under the “Use of our Website by You” section above.

Your Materials

We do not accept submissions of any sort including, without limitation, any creative ideas, formats, scripts, showreels or other materials via our Website. Please see our Unsolicited Information Policy for further details.

Third Party Websites

Our Website may contain links to other websites operated by other companies and persons ("Third Party Websites"). These links are intended to provide further information only. The inclusion on our Website of any link to a Third Party Website does not mean that we approve, endorse or accept any responsibility for that Third Party Website, its content or use, or the use of products and/or services made available through such Third Party Website. We have not investigated, monitored or checked any Third Party Websites for accuracy, completeness or conformance with applicable laws and regulations. We are not responsible for any damages or losses caused as a result of your use of, or reliance on, such Third Party Websites and you use any Third Party Websites at your own risk. All terms, conditions and policies of the Third Party Websites you visit will apply to you while on such websites and you should check them.

Links to Our Website

You must not create any link or links to our Website from another website or document without our prior written consent. You may link to the home page of our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website in any website that is not owned by you. Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Website other than that set out above, please contact FAO Web Team, Sister Group Limited, 18 Clerkenwell Close, London, EC1R 0AA.

Exclusion of Liability

We do not seek (and nothing in these Terms is intended) to exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. Subject to the foregoing, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: the use of, or inability to use, our Website; or use of or reliance on any content displayed on our Website. In particular, we will not be liable for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) any indirect or consequential loss or damage.

Choice of Law and Jurisdiction

These Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

General

These Terms contain the entire understanding between you and us with respect to the use of our Website. No representation, statement or inducement, oral or written, not contained in these Terms (as updated from time to time) shall be binding on either you or us. Each of the provisions of these Terms is severable. If any provision of these Terms is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remaining provisions of these Terms shall remain in full force and effect. If you have any questions or complaints regarding these Terms or any other matter, please contact us at FAO Web Team, Sister Group Limited, 18 Clerkenwell Close, London, EC1R 0AA.