Stuff to Know

1. Introduction

Sister Group Limited, its subsidiaries and partner companies ("Sister Group", "we", "us", "our") are dedicated to developing and producing compelling television, film and digital content. To protect the interests of both Sister Group and those who submit material to us, we operate a formal policy regarding the submission of unsolicited creative material. This policy applies to all ideas, scripts, treatments, formats, proposals, pitches, concepts, synopses, screenplays, projects and any other creative material (collectively, "Material") submitted to Sister Group.

2. Our Position on Unsolicited Material

Sister Group does not accept, consider or review unsolicited Material from members of thepublic, independent writers, producers, directors, creators or other third parties, unless wehave expressly invited or agreed to receive such Material in advance and in writing. If you send us unsolicited Material:

• it will not be read, reviewed, evaluated, acknowledged or returned;

• it will be deleted or destroyed upon receipt without being opened or retained; and

• no correspondence will be entered into in relation to it.

This policy protects both parties by ensuring clarity about what we have and have not reviewed, and helps avoid misunderstanding or dispute about the origin of creative ideas.

3. Why We Operate This Policy

Sister Group continuously develops its own creative projects, commissions ideas from established writers, producers and creators, and receives pitches through formal agreed channels. It is therefore possible that Sister Group may develop or produce content that shares similarities with ideas you may have conceived independently. If we were to read unsolicited Material, we could find ourselves unable to distinguish between ideas we developed independently and material received from a third party. This policy protects both parties from inadvertent misappropriation, disputes or litigation.

4. How to Submit Material — The Correct Process

If you are a creative industry professional with Material you believe may be of interest to Sister Group, the correct approach is through a reputable agent, agency, manager, producer, production company or studio. We do not accept direct unsolicited submissions from members of the public or unrepresented individuals.

If you are an established industry professional seeking to work with us, please contact us via our official website channels to introduce yourself professionally, without sending creative Material at that initial stage.

5. Independent Development

You acknowledge that Sister Group is actively engaged in developing, producing and acquiring content across a wide range of genres, subjects and formats. It is possible and likely that Sister Group has independently developed, is currently developing, or may in the future develop, content that is similar to or shares elements with Material you have created independently. The existence of any similarity between content developed by Sister Group and Material you have submitted or considered submitting shall not in itself give rise to any claim against Sister Group.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Sister Group shall not be liable for:

• any loss, damage or expense suffered as a result of sending unsolicited Material to us;

• any loss of, damage to, or failure to return unsolicited Material; or

• any claim arising from alleged similarities between unsolicited Material and content independently developed, acquired or produced by Sister Group.

7. Data Protection

Any personal data provided in connection with a submission will be handled in accordance with Sister Group’s Privacy Policy and applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

8. Changes to This Policy

Sister Group reserves the right to amend or update this policy at any time without prior notice. The current version of this policy will always be available on our website. We recommend that you check this policy regularly. Your continued engagement with Sister Group following any amendment will be deemed acceptance of the revised policy.

9. Governing Law

This policy and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales, and all parties submit to the exclusive jurisdiction of the courts of England and Wales.

Sister Group Limited, its subsidiaries, and partner companies (“Sister Group”) embody the belief that diversity and inclusion are integral to creativity and innovation. We appreciate the impact that diverse visions and voices represent. We encourage, support, and celebrate a team that is truly representative of all sections of society.

We are committed to providing equal employment opportunities and creating an environment where all applicants, employees, consultants, freelancers, agency staff, and people working on and off the screen are treated fairly, with dignity and respect. We empower our team to develop their full potential by giving their very best. We are dedicated to valuing the talents, ideas, experiences and resources of everyone across Sister Group to maximise the creativity, innovation and success of our company.

We welcome and work with talented professionals from all walks of life, and commit to creating an environment free from bias, discrimination, retaliation, harassment and bullying for any reason including but not limited to: age, disability, sexual orientation, gender, gender reassignment, gender identity, gender expression, marital status (including civil partnerships), race, ethnic origin, colour, nationality, national origin, religious belief or creed (including religious dress and grooming practices), ancestry, citizenship, medical condition, genetic information, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), veteran and/or ilitary status, protected or family medical leave, domestic violence victim status, political affiliation, and any other status protected by applicable law.

Our commitments

Individuals have a right to engage, contribute and thrive in an atmosphere free from intimidation and prejudice and we are firmly committed to taking all responsible steps to cultivate such an environment.

As a result of our commitment to diversity and inclusion, we will:

– Ensure our recruiting, hiring and employment practices and procedures are sound, fair and enable us to identify the best talent.

– Pursue more comprehensive work with under-represented groups and communities.

– Leverage our influence to drive diversity and inclusion across the industry.

– Explore opportunities to increase diversity in casting decisions.

– Ensure reasonable accommodations are made to enable individuals with disabilities to work with our company.

– Advocate for increased diversity within our talent networks.

– Embrace positive actions to increase our diversity where the law permits.

– Foster stronger relationships with under-represented groups and communities.

– Create an environment where the individual differences and contributions of all our employees and freelancers are recognised and valued.

– Ensure that appropriate training, development and progression opportunities are available to all.

– Investigate and remediate any violation of the standards we have expressed here.

In furtherance of our commitments outlined above, we strive to promote: diversity in our output; diversity of thought in all decision-making; an inclusive culture throughout Sister Group; and an active involvement in events that inspire and encourage diversity.

Effective Date: 21 April 2026

This website at sistergroup.net ("our Website") is operated by Sister Holdings Ltd (a company registered in England and Wales under number 12111207 whose registered office is at 18 Clerkenwell Close, London, EC1R 0AA) together with its subsidiaries (together, “Sister Group”, “us” or “we”).

The provision of our Website, and your access to and use of our Website, is subject to and governed by all applicable laws and regulations and these terms and conditions (“these Terms”).

Please read these Terms carefully. If you do not agree with these Terms, please do not use our Website. If you use our Website, you will be deemed to have accepted, and will be bound by, these Terms.

These Terms are subject to change from time to time. This page will display the most up-to-date version of our Terms and Conditions ("Terms").

Privacy and Cookies

The provision of our Website, and your access to and use of our Website, is subject to and governed by all applicable laws and regulations and these terms and conditions (“these Terms”).

Availability and Faults

Access to and use of our Website are provided and permitted on a temporary basis. The Website will not always be available and may have some faults. We are under no obligation to update any information contained on our Website. We reserve the right to modify, edit, delete, suspend or discontinue, temporarily or permanently, our Website (or any portion or portions of it) and/or the information, materials, products and/or services available through our Website (or any portion or portions of it) with or without notice.

Our Website is provided on an "as is" and "as available" basis, and to the extent permitted by law is made without any guarantees, conditions or warranties of any kind.

Ownership

Unless otherwise indicated, our Website including its design, text, content, arrangement, and other matters related to it (including without limitation any and all programmes, clips, images and other content included or referred to on it) are protected under copyright and other applicable intellectual property law, and we are the owner or licensee of all intellectual property and other proprietary rights in or relating to our Website (and all such content). All such rights are reserved.

The posting of our Website does not constitute a waiver of any right in or relating to our Website (or any such content). Except as expressly granted in these Terms, you do not acquire any rights, title or interest in or relating to our Website (or any such content).

Use of our Website by You

We grant you a limited right to access and make use of our Website for your own personal, non-commercial use. You are not permitted to: reproduce, duplicate, copy, sell, re-transmit, distribute or otherwise exploit our Website or any of its content for any commercial purpose without obtaining our prior written permission; make derivative use of our Website or its contents; download or copy information for the benefit of another business; or use data mining, robots or similar data gathering and extraction tools.

You may print off reasonable copies, and may download extracts, of any page(s) from our Website for your own personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Website. You should use your own virus protection software. You must not misuse our Website by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Website or any part of it. You must not interfere with, damage or disrupt any software used in the provision of our Website or any equipment or network or software owned or used by any third party on which this Website relies in any way. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Access to or use of our Website (or information, content, materials, products and/or services on our Website) may be prohibited by law in certain countries or jurisdictions. You are responsible for compliance with all applicable laws and regulations of the country from which you are accessing our Website. We make no representation or warranty that our Website (or information, materials, products and/or services on our Website) is appropriate or available for use in other locations outside England and Wales.

We reserve the right to suspend or terminate your access to our Website (or portions of it) at any time if we believe you are using our Website in any way that is contrary to any of these Terms, and if you print off, copy or download any part of our Website in breach of these Terms, you must, at our option, return or destroy any copies of the materials you have made.

Information Only

Nothing in our Website constitutes an offer to buy or sell products and/or services in any jurisdiction. Our Website is for information purposes only. All details, descriptions and other information relating to products and/or services and/or content appearing on our Website are of a general nature only. Although we make reasonable efforts to update the information on our Website, the information may be subject to change and we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date. We are not liable for any loss incurred by you from relying on information on our Website.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Website or any services provided via, or in relation to, our Website for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of): (i) any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Website or any data, content, information or services accessed via the same; or (ii) any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and or accessible via our Website, for the purposes of developing, training, fine-tuning or validating any AI system or model. This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit such activity by contract under applicable law.

Our trade marks

“SISTER” and associated logos are trade marks of Sister Holdings Limited. You are not permitted to use them without our prior written approval, unless they form part of material you are using as permitted under the “Use of our Website by You” section above.

Your Materials

We do not accept submissions of any sort including, without limitation, any creative ideas, formats, scripts, showreels or other materials via our Website. Please see our Unsolicited Information Policy for further details.

Third Party Websites

Our Website may contain links to other websites operated by other companies and persons ("Third Party Websites"). These links are intended to provide further information only. The inclusion on our Website of any link to a Third Party Website does not mean that we approve, endorse or accept any responsibility for that Third Party Website, its content or use, or the use of products and/or services made available through such Third Party Website. We have not investigated, monitored or checked any Third Party Websites for accuracy, completeness or conformance with applicable laws and regulations. We are not responsible for any damages or losses caused as a result of your use of, or reliance on, such Third Party Websites and you use any Third Party Websites at your own risk. All terms, conditions and policies of the Third Party Websites you visit will apply to you while on such websites and you should check them.

Links to Our Website

You must not create any link or links to our Website from another website or document without our prior written consent. You may link to the home page of our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website in any website that is not owned by you. Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Website other than that set out above, please contact FAO Web Team, Sister Group Limited, 18 Clerkenwell Close, London, EC1R 0AA.

Exclusion of Liability

We do not seek (and nothing in these Terms is intended) to exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. Subject to the foregoing, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: the use of, or inability to use, our Website; or use of or reliance on any content displayed on our Website. In particular, we will not be liable for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) any indirect or consequential loss or damage.

Choice of Law and Jurisdiction

These Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

General

These Terms contain the entire understanding between you and us with respect to the use of our Website. No representation, statement or inducement, oral or written, not contained in these Terms (as updated from time to time) shall be binding on either you or us. Each of the provisions of these Terms is severable. If any provision of these Terms is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remaining provisions of these Terms shall remain in full force and effect. If you have any questions or complaints regarding these Terms or any other matter, please contact us at FAO Web Team, Sister Group Limited, 18 Clerkenwell Close, London, EC1R 0AA.

Effective Date: 21 April 2026

Sister Group takes your privacy seriously. This Privacy Policy describes how Sister Group Limited (a company registered in England and Wales under number 12111259 whose registered office is at 18 Clerkenwell Close, London, EC1R 0AA) will collect, store and use your personal information in connection with your use of our Website at https://sistergroup.net ("our Website").

Sister Group has a number of different subsidiaries. This Privacy Policy is issued on behalf of the group so when we mention references to "Sister Group", "us", "we", "our" in this Privacy Policy, we are referring to the relevant company in the group responsible for processing your data.

Sister Holdings Limited (the parent company of Sister Group Limited) is the controller and responsible for this website.

This Website is not intended for children and we do not knowingly collect data relating to children.

You have the right to object to us using, sharing or carrying out processing of your personal information in certain circumstances, including for direct marketing. Please contact us at any time using the contact details at the end of this Policy to exercise any of your rights.

What personal information do we collect about you?

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity Data - includes first name, last name, username or similar identifier and title.
• Contact Data - includes email address and telephone numbers.
• Technical Data - includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
• Usage Data - includes information about how you interact with and use our Website.
• Marketing and Communications Data - includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data. Aggregated data does not directly or indirectly reveal your identity - for example, we may aggregate Usage Data to calculate the percentage of users accessing a specific feature in order to analyse general trends and improve our Website.

We collect your personal information in the following ways:

Information you give us - You provide information about yourself when you contact us or otherwise interact with us, including via our Website, email, letter, telephone or social media.

Information we receive from third parties - We may receive information from other companies within our group for internal business and operational purposes, and we ensure your information is used in accordance with this Privacy Policy. We may also receive Technical Data from analytics providers such as Google.

Information we collect automatically - As you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions and patterns, using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.

How and why do we use your personal information?

Legal bases for processing

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following:

• Performance of a contract - where we need to perform a contract we are about to enter into or have entered into with you.
• Legitimate interests - we may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
• Legal obligation - we may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
• Consent - we rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

Purposes for which we use your personal information

We use the personal information we collect about you for the following purposes: responding to your enquiries and communications; to develop and improve our engagement with you; administering and protecting our business and Website (including troubleshooting, data analysis, testing and system maintenance); complying with our legal obligations; using data analytics to improve our Website and understand how users interact with it; delivering relevant website content to you; to assist in the effective resolution of disputes; to ensure effective operational management and internal administration of our business (including document retention and compliance with regulatory guidance and exercise or defence of legal claims); to enforce any agreement we have in place with you, or to protect the rights, property, safety, or security of Sister Holdings Limited, Sister Group, third parties, users of our services or the public; and where we have a legitimate interest in doing so (having carried out a balancing test to ensure your interests are not overridden). You can find out more about the balancing tests we carry out by contacting us using the details at the end of this Policy.

Direct marketing

We will only send you direct marketing communications where you have requested information from us or given your consent. We may also analyse your Contact, Technical, Usage and Identity Data to identify which products, services or content may be of interest to you.

Third-party marketing: We will obtain your express consent before sharing your personal data with any third party for their own direct marketing purposes.

Opting out: You can ask us to stop sending marketing communications at any time by following the opt-out link in any marketing email, or by contacting us using the details at the end of this Policy. If you opt out of marketing, you will still receive service-related communications that are essential for administrative or customer service purposes.

Cookies: For more information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Who do we share your personal information with?

We share your personal information with trusted third parties where we have retained them to perform services on our behalf, such as professional advisors (including our lawyers and accountants), service providers (including our communications agency and website design agency), IT consultants carrying out testing and development work on our Website, and analytics and search engine providers that assist us in the improvement and optimisation of our services.

We share your personal information with our other group companies for internal reasons, primarily for business and operational purposes.

Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms & Conditions or other applicable policies; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to the our website, our business or the public.

We share your information where you give us express permission to share your information in the course of your relationship with us from time to time.

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity. If any bankruptcy or reorganisation proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

International transfers

In certain circumstances we may transfer your information outside of the UK and EEA. For example, when we use cloud-based solutions your data may be hosted on servers located outside of the UK and EEA, including in the USA, Singapore, Brazil, Russia and Australia. Where we transfer your information outside of the UK and EEA, we rely on appropriate safeguards permitted by UK data protection law for such transfers, such as the standard contractual clauses issued by the European Commission.

If we intend to transfer your information to any additional countries, we will update this Privacy Policy to reflect such overseas transfers.

Data security

We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Access to your personal data is limited to those employees, agents, contractors and other third parties who have a business need to know, and they will only process your personal data on our instructions under a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How long do we keep your personal information?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

When determining retention periods, we take into account: (a) our contractual obligations and rights in relation to the information involved; (b) legal obligations to retain data for a certain period; (c) our legitimate interests where we have carried out a balancing test; (d) applicable limitation periods under applicable law; (e) potential disputes; (f) any request you have made for deletion of your information; and (g) guidelines from relevant data protection authorities.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use that information indefinitely without further notice to you.

Where we no longer have a legitimate reason to hold your personal data in identifiable form, we will securely erase it.

What happens if you do not provide us with your personal information?

If you do not provide the personal information we request, or withdraw consent where consent is the basis for our processing, we may not be able to respond to your enquiries or provide services to you.

Do we make automated decisions concerning you?

No. We do not carry out automated decision-making.

Your legal rights

You have a number of rights under data protection laws in relation to your personal data. Please contact us using the contact information at the end of this policy to exercise any of these rights. Further information and advice about your rights can be obtained from the Information Commissioner’s Office (ICO).

Right: The right to be informed

What it Means: You have the right to clear, transparent and easily understandable information about how we use your information and your rights, as set out in this Policy.

Right: The right of access

What it means: You have the right to request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Right: The right to rectification

What it means: This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Right: The right to erasure

What it means: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Right: The right to object to processing

What it means: You have the right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object. You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes.

Right: The right to restrict processing

What it means: This enables you to ask us to suspend the processing of your personal data in one of the following scenarios: (i) If you want us to establish the data's accuracy; (ii) Where our use of the data is unlawful but you do not want us to erase it; (iii) Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (iv) You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Right: The right to data portability‍

What it means: We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Right: The right to withdraw consent

What it means: Where our processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out prior to withdrawal.

No fee usually required: You will not have to pay a fee to access your personal data or exercise any other right. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or we may decline to comply with it.

Identity verification: We may need to request specific information from you to confirm your identity before processing your request. This is a security measure to ensure personal data is not disclosed to someone who has no right to receive it.

Time limit to respond: We will try to respond to all legitimate requests within one month. If your request is particularly complex or you have made multiple requests, it may take us longer - in that case we will notify you and keep you updated.

Third-party links

This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.

Will we update this Privacy Policy?

We keep this Privacy Policy under regular review. We may update it from time to time to reflect changes in our practices or applicable law. The effective date at the top of this Policy indicates when it was last revised. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

How to contact us

If you have any questions about this Privacy Policy, how we handle your personal information, or to exercise any of your rights, please contact us at:

Email: info@sistergroup.net

Post: FAO Web Team, Sister Group Limited, 18 Clerkenwell Close, London, EC1R 0AA

Complaints: You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk/make-a-complaint